Process

From first email to launch.

A calm, six-step path. You stay informed and in control the whole way, and it all starts with a quick hello, by call, text, or email.

1
Step 01

Email Inquiry

You send a short email about your business and what you need. We reply fast, usually within 12 hours, with friendly, plain answers. Prefer to talk it through? You can optionally request a quick call instead, whatever's easiest for you. No phone tag, no sales pressure.

You start it 12-hour reply Optional call
2
Step 02

Planning

Together we map your pages, priorities, and the feel you're after, and lock in scope and a clear timeline. We also pick how you'd like to work together: the Care Plan, where I host and maintain everything for you, or Just the Build, which you host yourself. Either way, your domain is in your name and the website is yours.

Scope agreed Care Plan or self-host
3
Step 03

Design

We design a premium look tailored to your brand and your customers, never a template. You see the direction before a single thing gets built.

Bespoke design Your approval
4
Step 04

Build

We build it clean, fast, and fully responsive on your own domain. With the Care Plan I host it for you; with Just the Build you host it yourself. The website is yours either way.

Hand-built Yours either way
5
Step 05

Review

You review the live preview and tell us what to tweak. We refine the details together until it feels exactly right, your included changes cover it.

Your feedback Refined to fit
6
Step 06

Launch

We go live and you're in business. With the Care Plan I keep hosting and maintaining it; with Just the Build I hand everything over to your own account. Your site is out in the world, and entirely yours.

Live Handover + care
What to expect

Why it feels easy.

The whole process is built to be calm, clear, and respectful of your time.

A real person, fast replies

One clear point of contact and fast replies, call, text, or email. Everything in plain words.

You stay in control

You approve the design and review the build. Nothing ships without your sign-off.

Your site is always yours

Care Plan or Just the Build, you own your website, no lock-in, take control anytime.

How long does it take? Most projects move from first email to launch in a few focused weeks, the exact timeline depends on page count and how quickly content comes together. We'll give you a clear estimate during planning.

Start the conversation
Step one

It all starts with hello.

Tell us a sentence or two about your business, we'll take it from there.